Clickup Review
Stay on track with real-time reporting
24/7 real-time support
Customize tasks for any need
Built for teams from 1 to 1,000+
Pros & Cons
- Multiple views for various purposes
- Easy access via native apps for desktops, mobiles + browser extensions
- Free 24/7 support
- Affordable with a feature-rich free plan
- Too many features. Can be hard to keep up sometimes
- A bit of a learning curve with automation
Plans & Pricing
ClickUp has pricing packages for every type of business, from early-stage startups to enterprise businesses. Each package is priced considerably with feature offerings that allow teams to be as productive as possible. And if you’re unsatisfied with the features offered, you can always ask for your money back within 30 days. Here’s a highlight of the plans offered by ClickUp.
Free Forever
With over 100MB of storage space for documents and graphic files, the Free Forever plan allows new teams to work on projects together no matter the number of tasks and size of the team.
Unlimited
Small teams with graphic-intensive tasks can take productivity to the next level by using the Unlimited Plan which offers unlimited storage, integrations, reporting dashboards, and fields.
Business
ClickUp also offers the Business Plan for growing, mid-sized companies to do more by allowing them to segment their work into unlimited teams (e.g. marketing, product, etc) and keep everything secure with the single sign-on authentication.
Business Plus
As teams become interoperable, ClickUp offers them the Business Plus plan to facilitate project sharing across multiple teams, create custom roles to manage permissions, and supercharge productivity with more automation.
Enterprise
Big brands can join the VIP league by signing up for the Enterprise Plan to enjoy dedicated support, live training, individual personal views, and HIPAA and MSA compliance.
Overview
Founded in 2017 by Zeb Evans and Alex Yurkowski, and headquartered in San Diego, California, ClickUp is one of the fastest-growing SaaS companies with a mission to help teams save time through their project management software. ClickUp is designed for businesses of any size. It has remarkable features to enable effective team collaboration and communication, with apps for every device type.
Features and Functionality
With a mission to help teams “save at least one day every week,” ClickUp has incorporated a lot of tools into its software to optimize productivity. Some of these tools are stand-alone products offered by other brands. However, with ClickUp, teams can have all of these stand-alone products in one place.
Multiple Views
Views are a way to gain an overall insight into your team’s activities. It includes how tasks and progress are presented on the app’s interface. And with ClickUp, you have a wide variety of views to choose from.
Depending on what works for your team, ClickUp allows you to choose from over 15 different views. Some of the options available are:
- List view (similar to Asana)
- Kanban boards (just like Trello)
- Calendar View (for project planning)
- Gantt Chart view (to manage dependencies)
- Embed view (best for graphic projects)
- Etc.
The fascinating thing is you can toggle between these views to gain a holistic understanding of what your team is working on.
Customizable ClickApps
ClickUp doesn’t offer a one-size-fits-all solution to productivity. Rather, it allows teams to customize the workflow process to suit their processes. This customizable workflow automation is made possible with ClickApps.
With over 35 available ClickApps on the platform, teams can set up automation in several ways to enable a frictionless flow of work. Most importantly, no coding skill is required to customize this automation.
For teams that are having a hard time setting up ClickApps, the company provides hundreds of templates well-suited for over a dozen different use cases. You can easily find one that aligns with your work process and make minor tweaks.
Collaboration and Communication
ClickUp is designed to keep work in one place. This includes communication, task management, file sharing, tracking, and collaboration. Teams can easily collaborate on creative tasks and enjoy real-time instant messaging at the same time.
Stakeholders can easily use the markup tool to specify areas of interest in a graphic file. You can also edit documents live on the app along with other stakeholders. And, most of all, you can mention teammates on a file and sync multiple calendars to prevent schedules from clashes.
Reporting and Analytics
ClickUp allows you to set team goals, assign relevant tasks to teammates, and keep track of the progress in real-time. With dashboards, members can access the overall progress of the team on a given project.
You can also track member workloads, individual work times, milestones, and the status of several files, all in one place.
And interestingly, the machine learning-powered Pulse automatically tracks and reports the team’s activities to help you figure out where the majority of time and resources are spent.
Native Apps
While most productivity and project management tools are web-based, ClickUp provides native desktop and mobile apps to lets teams collaborate and communicate on the go.
With push notifications enabled on your mobile devices, you can get real-time alerts for messages, comments, mentions, and task updates. You don’t have to miss a thing.
Ease of Use
Like every productivity tool, ClickUp has its difficulties. Given its broad functionalities, ClickUp users may experience a steep learning curve. However, the developers have made every necessary move to make onboarding as smooth and easy as possible.
With the multiple views feature discussed above, you can choose the interface that you’re more comfortable with. For instance, members that have prior experience with other productivity tools (e.g. Trello) can easily switch to the view that they are used to (e.g. Kanban board view). With this, you choose the interface that you can navigate easily.
Furthermore, ClickUp offers on-demand demos and free video tutorials to ease onboarding and flatten the learning curve.
Reporting & Integrations
ClickUp offers real-time reporting with unlimited dashboards in the paid plans. Users can keep track of all activities and, with the AI-powered Pulse, they can assess where the team is spending most of its time.
Also, with over 1,000 available app integrations, you can supercharge your team productivity with ClickUp. You can basically keep all your business affairs in one place with the app integrations offered by ClickUp. You can connect the productivity tool with external communication and conference calling apps like Zoom and Slack.
For graphic teams, these integrations mean real-time feedback and collaboration since you can connect tools like Figma, Giphy, and Vimeo. Developers and coders are not left out either. You can have real-time access to repos on GitHub, pull requests from GitLab and Bitbucket, and run effective Webhooks, all in one place.
If you can’t find any of your favorite apps among the over 1,000 apps on ClickUp Integrations, you can use the public ClickUp API to create customized integrations with your app. All you need to do is copy the API keys and paste them into appropriate fields on third-party apps.
Customer support
ClickUp offers 24/7 support across multiple channels including email support, phone, and live chat. Via these channels, users can access readily available support materials or connect with real humans in just a few minutes via the live chat feature on the website.
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24/7 Help & Support
ClickUp offers 24/7 support across multiple channels including email support, phone, and live chat. -
Phone Support
Reach the support team in an instant via the ClickUp phone line: (888)625-4258 -
Live Online Chat
Every page on the website is equipped with the live chat button to connect you with real humans from ClickUp. -
Email
Submit a contact form on the website or shoot an email to the support team via help@clickup.com -
Video Tutorials
Access on-demand onboarding and training guides with ClickUp’s broad library of product guides and video tutorials. -
Blog
Stay up to date on every product update, management insights, and news by actively reading the ClickUp blog. You can consider signing up for the newsletter.
Final Word
Overall, ClickUp is a great tool to manage projects and collaborate with your teammates. It is no doubt why it is one of the fastest-growing productivity software in the market. It has remarkable features, outstanding performance, and a great team that is really focused on helping people save time.
ClickUp is built to serve businesses of all types and sizes. So, if you’re a startup looking for a cost-efficient project management and productivity tool that keeps all your activities in one place, you should consider trying ClickUp.
It has a Free package that offers basically everything a small team needs to startup and thrive with absolutely zero charges. As your business grows and your need for storage space as well as other collaborative benefits follow suit, you’re very free to opt for any of the paid plans, which are truly awesome.