LATEST ARTICLES

Our marketing experts stay up-to-date on the industry’s latest trends and provide you with everything you need to know about CRM software. Browse our articles to make the best decision for your business needs. Leave us your questions and comments!

*The following tips and articles are solely recommendations and should not be considered as professional advice.

CRM for salesCRM for Small BusinessCRM strategyGuides & tipsLead management

Pipedrive vs. Monday – Two Top Sales CRMs

Daniel Ndukwu | 17.12.19 | 0 Comments

The debate about which tool is the best sales CRM won’t come to an end any time soon because businesses have unique needs. A CRM (which stands for customer relationship management) is software that makes it easier to communicate with clients and prospects by storing...

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Using Your Black Friday & Cyber Monday Customer Data for Follow Up

Daniel Ndukwu | 25.11.19 | 0 Comments

Black Friday and Cyber Monday signal the beginning of the holiday season and businesses that participate can expect an influx of new customers. With each sale, you get a wealth of customer data that can be used during the holiday season and beyond. This data...

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The most user-friendly CRM tools for small business

Daniel Ndukwu | 28.10.19 | 0 Comments

There are countless CRM tools available on the market and each one brings something different to the table. At its core, CRM software helps manage your customer relationship database to improve customer service, sales conversion rates, and retention. In an organization that deals with many...

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CRM Systems: How to Clean Your Database And Why

Gabriel Nwatarali | 12.09.19 | 0 Comments

Your CRM (customer relationship management) application houses important customer data. Personal information about leads and existing customers are saved within your CRM database. Sales and marketing teams rely on CRM data to drive conversions or close deals and ensure client satisfaction. However, CRM systems can...

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How to use CRM data to improve customer service

Daniel Ndukwu | 07.08.19 | 0 Comments

Every day, whether you realize it or not, you’re collecting a wealth of customer data. When someone visits your website, opens an email, places a call or leaves feedback, that interaction is recorded in one tool or another. Your analytics tools, your email marketing tool,...

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7 Underrated CRM Features that Impact Your Bottom Line

Pavel Aramyan | 15.07.19 | 0 Comments

While standard CRM features like sales forecasting, pipeline management, and automation bring lots of value to businesses, many less popular, yet highly effective CRM features get overlooked. In this article, we will go over seven underrated CRM features that users tend to neglect the most....

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20 Key CRM Terms You Should Know

Gabriel Nwatarali | 19.06.19 | 0 Comments

The world of digital marketing has grown drastically over the years. More people have improved connections to the Internet and technology, which means we’ve become more connected than ever. Today several important tools are necessary for business success. The most prevalent of them being CRM,...

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Why You Need Live Chat for Business

Daniel Ndukwu | 20.05.19 | 0 Comments

It’s hard to visit a handful of websites without seeing a little chat icon in the bottom right or left corner of the page demanding your attention. Live chat for business has exploded and for good reason: it works. The best live chat software allows...

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Switching CRMs: Everything You Need to Know

Daniel Ndukwu | 10.04.19 | 0 Comments

As your business grows, it may be necessary to upgrade your CRM because it doesn’t meet your needs anymore or it’s been out-innovated by the competition. Whatever the reason, switching CRMs isn’t an easy process. It contains many important data points that need to be...

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The Benefits of Using Mobile CRM Apps

Daniel Ndukwu | 07.03.19 | 0 Comments

Your CRM is an essential part of closing deals and keeping your customers happy. In today’s world, you’re no longer glued to your desk.  Work is much more fluid. In fact, the work never really ends. This presents a special challenge. How do you stay...

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